The secret to my success

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Want to know the secret to my success? The secret is simple. I do a few things well.

That’s it. A few things. The “precious few” in 80/20 parlance, that deliver the majority of my results.

I run three businesses. In each business, there are only a few things I focus on to keep the wheels turning. Well, actually, one business is nearly 100% passive income and requires almost none of my time anymore. The other two businesses are flexible enough that I can work at them when (and if) I choose. So for me, at this stage of my life, my precious few are “writing, learning, and marketing.”

How about you?

If you run a law practice, your precious few probably include, “marketing, management, personal development, and work product”. Am I right?

[Sidebar: Don’t be one of those lawyers who foolishly boasts that they don’t do any marketing. Everything you do is marketing.

Every time you speak to a client you’re showing them why they should remain your client and refer their friends. Every time you give someone your card or mention your website you’re inviting them to learn more about you do. Every time you talk to a prospective client or fellow professional you’re showing them why they should do business with you. It’s all marketing. All of it.

Okay, back on the record.]

Let’s start with “areas of focus”. You run a law practice, you have a personal life. That’s two. You might also do charitable work, be active in your church, or have a hobby or outside interest that’s important to you.

What are your precious few areas of focus?

Next, for each area of focus, think about the precious few things you focus on (or need to).

For your practice, what are the precious few things you do for marketing?

You may focus on a few types of clients, niche markets, or practice areas. Your strategies might include client referrals, professional referrals, and driving traffic to your website. If you advertise, your precious few might include a group of niche publications, keywords, or offers that deliver the majority of your results. You might create content, build a social media following, or speak or network in the “real world”.

What are they? What are precious few in your marketing?

For work product, you might derive most of your income from a certain type of case or client or a certain type of work. What are your precious few?

For management, you might focus on new client intake procedures (although that’s also marketing), billing, and document management. You might focus on hiring the best people, training, or building culture. What are your precious few?

For personal development, you might work on building a new habit, improving a particular skill, or acquiring a certain type of knowledge. What do you focus on? What are your precious few?

In the end, success comes from doing a few simple things. It can’t be any other way. You can’t do 100 things and expect to do them all well. You can’t focus on 100 things you can only focus on a few.

I built my practice with referrals. It was one of my precious few.

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Focus and grow rich

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If you can remember getting interest on your savings account (if you can remember savings accounts), you recall that compound interest, as opposed to simple interest, allowed you to earn a bigger return because you earned interest on the interest.

Compounding gave you more bang for your savings buck.

The same principle applies to investments you make in your marketing.

One reason I preach the value of targeting niche markets is that by targeting small(er) niche markets, instead of “all” markets or “no” markets, your money, time, and energy compounds.

You get bigger results with less effort.

Instead of getting one new client when you deliver a presentation, for example, you might get five new clients because the people in that niche not only see your presentation, they also see your ads or read your articles or hear your name mentioned by one or more colleagues or friends.

Each instance of “you” in a niche market has a greater impact.

If you want to get more bang for your marketing buck, concentrate your efforts and dollars in smaller markets, especially where people know each other and word of mouth is strong.

In addition, group your “shots” by publishing more articles or running more ads in one or two publications (in the same week or month) instead of multiple publications. Publish a weekly or daily newsletter instead of a monthly newsletter.

You can expand your reach later, after you have saturated and dominated one publication (ads, articles), one organization (speaking, networking), or one niche market.

Most lawyers use a shotgun approach to marketing. Their message is weaker because they try to appeal to everyone. Their message is diluted, if not drowned out, by a sea of messages from other lawyers. They waste time and money and make a smaller impact by spreading their time and money too thin.

If you want to get more results (clients, referrals, traffic, subscribers, publicity, etc.), focus your message, your time, and your dollars in smaller markets, and let the magic of compounding go to work for you.

How to choose the right niche markets for your practice: click here

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Can you really earn more by working less?

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We’ve all been taught that more is better so how is it that some people earn more and achieve more by working less?

They do it by choosing the right things to do.

The most successful among us focus on doing things that allow them to take giant leaps instead of incremental steps. The kinds of things that let them leverage their resources and get “eighty percent results with twenty percent effort”.

It’s not that they ignore the little things. It’s that at any given moment, they’re able to zero in on the one thing they can do that will give them the most bang for their buck.

Real estate entrepreneur, Gary Keller, made this the theme of his bestselling book, The ONE Thing. He says that we can become much more successful by finding and doing the one thing (activity, task, decision, etc.) that can allow us to achieve extraordinary results.

Keller suggests that we look at our goals and for each one, ask, “What’s the ‘ONE Thing’ [I] can do such that by doing it, everything else will be easier or unnecessary?”

If your goal is to bring in ten new clients per month within 90 days, for example, out of all the things you MIGHT do, you should find and do the one thing that is likely to make it most likely that you will achieve that goal.

Start by brainstorming possibilities. You’ll probably think of hundreds of ideas, and if you don’t, read through my blog and courses. Put your list aside for a few days, come back to it and look for your ‘one thing’.

You may reason your way to a decision, but it is just as likely that your “gut” will tell you. If you’re not sure, go through your list slowly, think about each idea and see how you feel about it. If it feels good to think about it, if you find yourself getting excited about it, the odds are that’s what you should choose.

Your ‘one thing’ will likely be different than any other lawyer’s. You might decide that your one thing is to hire someone to create a new website for you. Another lawyer might decide that his or her one thing is to meet prospective new referral sources. Someone else may decide that advertising is the right thing for them.

All of these things, and others, might help you reach your goal, but you should consider them later. Right now,  you should find your one thing and do it.

Your website can bring you a lot of new clients

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Focus on your destination (with exceptions)

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I walked my daughter down the aisle a couple of weeks ago. It was an outdoor ceremony at a country club, with a panoramic view of rolling hills and lush gardens.

My daughter and I waited at the top of the hill overlooking the wedding party below. Everyone was seated except for the groom and minister. We received the cue to begin walking, my daughter took my arm, and we walked down a series of stone steps which led to the aisle at the bottom of the hill.

The steps were steep and uneven and I had to look down to make sure we didn’t trip. I knew we were being videotaped and that looking down would look awkward but it couldn’t be helped. All I could think about was that if I tripped on the steps or stepped on her gown, my daughter and I would go tumbling down the hill.

At the bottom of the steps was the aisle. We walked down it, I gave her away, took my seat next to my wife, and we watched our beautiful daughter and her groom exchange their vows.

It was a proud and happy day.

A marriage is a journey. The destination is a long and happy life. You get there by staying focused on the big picture and by not letting little problems stop you.

Your work is also a journey. The destination is a long and successful career. You also get there by focusing on the big picture and by not letting bumps in the road throw you off course.

Swedish diplomat and author, Dag Hammarskjold, said, “Never look down to test the ground before taking your next step; only he who keeps his eye fixed on the far horizon will find the right road.”

Long term. Big picture. Stay focused on your destination.

Good advice for a marriage or a career. Glad I didn’t listen to it when we were walking down those steps.

A successful career starts with a plan

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Getting the right things done

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Venture capitalist Mark Suster has a rule he lives by that helps him be more productive and successful. The rule: “Do Less. More.” It means doing fewer things overall, and getting the right things done. “Success often comes from doing a few things extraordinarily well and noticeably better than the competition,” he says.

Richard Koch, author of The 80/20 Principle, says, “Everyone can achieve something significant. The key is not effort, but finding the right thing to achieve. You are hugely more productive at some things than at others, but dilute the effectiveness of this by doing too many things where your comparative skill is nowhere near as good.”

Koch also says, “Few people take objectives really seriously. They put average effort into too many things, rather than superior thought and effort into a few important things. People who achieve the most are selective as well as determined.”

So, what do you do better than most? What should you focus on? I asked this question in an earlier post:

Look at your practice and tell me what you see.

  • Practice areas: Are you a Jack or Jill of all trades or a master of one? Are you good at many things or outstanding at one or two?
  • Clients: Do you target anyone who needs what you do or a very specifically defined “ideal client” who can hire you more often, pay higher fees, and refer others like themselves who can do the same?
  • Services: Do you offer low fee/low margin services because they contribute something to overhead or do you keep your overhead low and maximize profits?
  • Fees: Do you trade your time for dollars or do you get paid commensurate with the value you deliver?
  • Marketing: Do you do too many things that produce no results, or modest results, or one or two things that bring in the bulk of your new business?
  • Time: Do you do too much yourself, or do you delegate as much as possible and do “only that which only you can do”?
  • Work: Do you do everything from scratch or do you save time, reduce errors, and increase speed by using forms, checklists, and templates?

Leverage is the key to the 80/20 principle. It is the key to getting more done with less effort and to earning more without working more.

Take some time to examine your practice, and yourself. Make a short list of the things you do better than most and focus on them. Eliminate or delegate the rest.

Do Less. More.

This will help with getting the right things done

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Put all your eggs in one basket, just make sure it’s YOUR basket

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I constantly beat the “focus” drum–do a few things and do them well, don’t spread yourself too thin, don’t try to be all things to all people.

I agree with Mark Twain who said, “Put all your eggs in one basket and then watch that basket.”

On the other hand. . . you’ve got to be smart about things.

You shouldn’t rely on one client for 100% of your business, no matter how much business they give you.

Things happen. You think you’ve got it made in the shade and then the client hires someone else. Or they grind you on fees, knowing you have no choice. I spoke with an attorney yesterday who is now “starting over” because this very thing happened to him.

Neither should you rely on one marketing platform or methodology.

Also yesterday, I learned that a Facebook friend of mine had his account shut down. I don’t know what he did to incur the wrath of the Blue-and-White Devil. Insulted someone? Promoted something “too much”? All I know is that hundreds of his Facebook “friends” have signed a petition asking that he be allowed back.

It’s touching to see this outpouring of love, pleading for this man’s digital life. It’s also frightening to imagine that if he loses his appeal, his business might be in big trouble.

I thought about what I would do if this happened to me. If my account was shut down, would I lose business? Go out of business?

No. Not at all. I don’t depend on Facebook, or any other social media platform. I get some business through social media, but I don’t depend on it. Having my account shut down would be inconvenient, but not insurmountable. I would open a new account and start over.

Or not.

Truth be told, I find social media to be depressing. I really wouldn’t miss it.

I’ve got my blog and my email list and I have complete control over them. Nobody can tell me what I can and can’t post. I can insult anyone I want to. Nobody can shut me down.

So yes, put all your eggs in one basket. Just make sure you own the basket.

Want a simple marketing plan for your law practice? Get this.

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What you focus on is what you get

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You can’t be successful at everything. If you’re smart, you’ll make a big list of everything you’d like to do this year, narrow it down to ten things, and then choose just 3 or 4 goals or objectives to focus on this year.

That’s what Steve Jobs did with Apple.

The key to success is focus. Choose a few things and spend most of your time on those.

I have one major business goal this year. If I accomplish it, it will transform my business and I will be a happy camper. To achieve this goal, I have two big projects I’m working on. Depending on how things go, I might take on a third project, but no more. To achieve exceptional results, I must stay focused.

It’s not a lack of discipline that keeps us from achieving our goals. It’s a lack of focus.

Clarity gives us focus. If you are clear about what you want to accomplish in the next few years, you can focus on the work that will help you get there. If you are unclear about your future, your focus will be fuzzy and your efforts will be scattered and inconsistent.

Clarity gives you focus and focus gives you momentum.

So, what do you want? What are 3 or 4 goals or projects you intend to focus on this year?

You may not need 3 or 4. You may need only one. A major goal that will decidedly advance you towards your long term vision.

Perhaps that one goal is to reach a certain income level. If you achieve this, it will take care of a lot of other goals. If you increase your income enough, you don’t need a separate goal of paying off back taxes, for example.

Now, with goal in hand, you can focus on achievement. What do you need to do to accomplish this goal?

You can accomplish anything you want in life, you just can’t accomplish everything. Get clear about what you really want and focus on that. Because what you focus on is what you get.

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How to get maximum bang for your marketing buck

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I talk a lot about the value of doing a few minutes of marketing activity every day rather than several hours once in awhile. I do that because if you’re like me (and I know you are), if you don’t do something every day you probably won’t do it at all.

(I find it easier to write a daily blog post than the monthly print newsletter I used to write because my daily scribblings are now part of my regular routine.)

But if you want to get maximum returns for your marketing efforts, think in terms of marketing campaigns.

Here’s what I mean.

Instead of writing a blog post this week, doing a speaking engagement next week, and a video the week after that, do it all in the same week. Don’t run one ad per month over the next year, run 12 spots this week. Instead of setting up a table at a networking event (if that’s something you are inclined to do), do the table, run an ad in the newsletter, get yourself booked to speak, and invite three centers of influence who belong to that group to lunch–in the same week.

Pile up the activity in a short period of time. And use one thing (e.g., your ad) to promote another (e.g., your talk).

In this way, prospective clients and referral sources will see and hear you “everywhere”. You will appear to be more prominent and in demand. More people will notice you, remember you, and want to associate with you.

If I told you that this week I’ll be the guest on three different podcasts and have two articles and a new book coming out, even if you don’t hear the podcasts or see the articles or book, I will have made an impression on you. You’re thinking, “he’s busy, he’s in demand, I should probably listen to him.” I would not have made that impression if that activity were spaced out over the next year.

But here’s the thing. With a whirlwind week like that, I might not do much else for several months and you won’t notice. The impression that I’m busy will remain.

Do something every day that could be called marketing. Release it to the world in waves.

Have you done a 30 Day Referral Blitz? 

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The one thing. . .

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If an angel sat on your shoulder and whispered in your ear the one thing you need to know or do right now, what would it be?

Not two or ten things, just one.

You may have to search for it, but deep down, you know the answer. There’s a message you need to hear, something that will profoundly change your life in a positive way. What is it?

It’s simple, a single word or a short phrase, but important. You’ve thought about it before. Now it’s time to embrace it.

It might be personal, like a reminder to “lose weight” or “smile” or “call her”. It might be work related like “new clients” or “start the blog” or “networking”.

It might be anything.

When you have the answer, write it down and keep it in front of you, so you will see it often. You might put sticky notes on your computer, on your bathroom mirror, and on the visor in your car. If you have a reminder app, set it to pop up several times a day and display your “one thing”.

Mine came to me last night. The message to myself is “write faster”. I have several projects in the works that involve writing and I’m not an especially fast writer. If I can get the work done more quickly, good things will happen for me.

Note, these aren’t affirmations or goals or anything formal or structured. Just something to think about. A place to start. You might turn it into a project, with specific tasks, or you may leave it as a simple touchstone.

This is supposed to be easy, and inspiring. When you look at your “one thing” you should feel good. If what you wrote makes you feel guilty or unhappy or any other negative emotion, change it.

Aside from inspiration, there is a practical application for writing down your one thing. It summons the power of your subconscious mind to make your one thing come true.

Every time I look at “write faster,” my subconscious mind is working on my behalf to make it so. It will help me notice tools and techniques that can help me write faster. It will help me stop editing as I write, so I will get first drafts done more quickly. When I slow down or go off on a tangent, it will pull me back to the task at hand.

When I got up this morning, I had forgotten that I had written down my “one thing”. When I saw it for the first time, I smiled and started thinking about what it will be like to write faster and get more done, and what a wonderful year it will be to have that play out.

What’s your “one thing”?

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The 80/20 Principle and your law practice

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One of my favorite books is The 80/20 Principle by Richard Koch. In it, Koch makes the case first articulated as The Pareto Principle, that “a minority of causes, inputs, or effort usually lead to a majority of the results, outputs, or rewards”.

The idea is that as much as 80% of your results may come from 20% of your effort. In the context of practicing law, that might mean that 20% of your clients produce 80% of your income. The actual numbers, however, aren’t necessarily 80/20. They might be 90/30, 60/20, or 55/5. The point is that some things we do bring results that are disproportionate to our effort and that it behooves us to look for those things and do more of them.

Koch says, “Few people take objectives really seriously. They put average effort into too many things, rather than superior thought and effort into a few important things. People who achieve the most are selective as well as determined.”

We’re talking about focus. About doing more of what works and less of what doesn’t. About using leverage to earn more without working more.

Look at your practice and tell me what you see.

  • Practice areas: Are you a Jack or Jill of all trades or a master of one? Are you good at many things or outstanding at one or two?
  • Clients: Do you target anyone who needs what you do or a very specifically defined “ideal client” who can hire you more often, pay higher fees, and refer others like themselves who can do the same?
  • Services: Do you offer low fee/low margin services because they contribute something to overhead or do you keep your overhead low and maximize profits?
  • Fees: Do you trade your time for dollars or do you get paid commensurate with the value you deliver?
  • Marketing: Do you do too many things that produce no results, or modest results, or one or two things that bring in the bulk of your new business?
  • Time: Do you do too much yourself, or do you delegate as much as possible and do “only that which only you can do”?
  • Work: Do you do everything from scratch or do you save time, reduce errors, and increase speed by using forms, checklists, and templates?

Leverage is the key to the 80/20 principle. It is the key to getting more done with less effort and to earning more without working more.

Take inventory of where you are today. If you’re not on track to meeting your goals, if you are working too hard and earning too little, the answer may be to do less of most things, the “trivial many,” as Koch defines them, so you can do more of the “precious few”.

My course, The Attorney Marketing Formula, can help you.

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