How to get your work done on time

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The statute runs on the ninth, so we get the complaint filed by the eighth. We have to, so we do.

What about things that don’t have a deadline? We put them off. We procrastinate. Especially if it’s something we don’t want to do.

But we know this is a bad habit and we want to overcome it. So we make up a deadline. A firm date when we will have the work done. We put it on our calendar. It’s in writing. We see the due date coming up. We’re determined to beat the deadline.

But we don’t.

The day comes and goes and we don’t do the work. We were probably busy doing things that had a real deadline.

I read about a study that confirms what we already know: self-imposed deadlines don’t work. At least for things we really don’t want to do. We procrastinate for a reason, and writing down a deadline doesn’t eliminate that reason.

There is a solution. A way to make a self-imposed deadline work.

You need a deadline AND a penalty for missing it.

When you set a deadline, tell someone. Someone who will hold you accountable.

Tell your client when the work will be done. Promise to deliver it on that day. Put that in writing. You don’t want an unhappy client. Or a client who thinks you are incompetent. Or a client who sues. So you get the work done. Because you have to.

If you really have a problem with procrastination, put in your retainer agreement that the work will be delivered on the date promised or there will be no fee. Or, 10% reduction for every day it is late. Or some other costly consequence.

You’ll get the work done on time, won’t you? Yeah, you will.

You can do something similar with non-billable work or projects. Have you been procrastinating on your website? Tell your boss, partner, or spouse when the work will be done and ask them to hold you accountable.

If you have difficulty estimating when you can finish a big project, break it down into components and set a deadline for the first one. If you want to write a book, for example, set a deadline for completing the first chapter or the first draft. After that, set another deadline for the next component.

You can use penalties to finish any project or achieve any goal. I know a vegetarian who publicly promised that if she didn’t meet a certain goal, she would eat a McDonald’s hamburger every day for a month. Her goal was a big one, but yeah, she made it.

Get serious about marketing. Here’s help.

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Attorney marketing plan: time vs. money

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I talked to an attorney yesterday who wanted to drive more traffic to his website. A plan to get more traffic to your website, like any attorney marketing plan, comes down to a choice between time and money.

Here is a list of the more common (and acceptable) marketing options for attorneys who want to get more traffic:

MONEY

  • Advertising (PPC, display, offline, direct mail, radio, etc.)
  • Hire a PR firm to get you coverage, interviews
  • Self-hosted seminars
  • Hire people to ghost write content or assist you in writing content

TIME

  • Writing a blog
  • Guest posts and comments on other people’s blogs
  • Writing articles for article directories, offline publications
  • Webinars/teleconferences
  • Public speaking, seminars
  • Write reports, ebooks, articles, audios, courses
  • Build an email list
  • Staying in touch with former clients
  • Social media networking
  • Youtube videos
  • Networking
  • Marketing joint ventures
  • Podcasts/webcasts/hangouts/interviewing experts
  • Interviews, panel discussions

Most attorneys can’t or don’t want to advertise. Or, they don’t have a big enough budget to compete with some of the bigger advertisers.

The problem is, most attorneys have even less time than money. At least that’s what they tell themselves. They could invest more time in marketing. They often don’t because (a) they don’t know how and/or (b) they don’t think they’ll see a return on their investment.

What if I could prove that one hour invested in marketing (the right way) would bring a three-fold return? In other words, if you’re time is worth $300 an hour, and I proved to you that investing one hour in writing a blog post would bring you $900 in revenue, would you invest that hour?

Of course you would. Yo mama didn’t raise no fool.

But here’s the thing. That blog post might bring you a three-fold return this month, and then again next month. And every month. There will always be new people searching for your content and your solutions.

No guarantees, of course. Your results may vary.

My point is that many time-oriented marketing activities have a long tail, whereas advertising generally doesn’t.

Your website content can bring you traffic and new clients for months or years to come. Networking and building relationships with new referral sources and joint venture partners can do the same. Building lists and staying in touch with people can provide you with a long term source of new business.

When you look at it this way, instead of worrying about how much time marketing is “costing” you, you’ll realize that every hour you AREN’T marketing is costing you.

As Wayne Dyer puts it, “When you change the way you look at things, the things you look at change.”

If you want more traffic to your website, get my Internet marketing course for attorneys

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Getting things done the way that works best for you

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I just read an article about the four different personality types or thinkers and how we each go about getting things done. We make our lists differently and approach them differently.

Structural thinkers create a traditional to-do list every day and check things off as they do them. They take an organized, linear approach to managing their tasks.

Analytical thinkers consider the value of what they might do, and how much time it will take to do it.

Social thinkers seek input from others and consider how different tasks relate to everything else they might do

Conceptual thinkers don’t keep a traditional to-do list; they use an intuitive approach to getting things done

I don’t know how accurate these four types are or which group I fall into. Trying to figure it out made my head hurt. The author acknowledges that we might be a combination of types, and I’m sure that’s true for me.

My approach varies. It depends on the project, how I’m feeling that day, deadlines, and what I feel drawn to do. Some days, I work through a list and cross things off. Other days, I don’t look at anything, I just go with the flow.

I have a very large list of tasks and projects and someday/maybes, in Evernote, and each has one or more GTD tags that identify and prioritize the task or project. But to be honest, once I’ve assigned those tags to my tasks, I don’t refer to them every day.

I do what’s on my calendar. I do anything I’ve tagged as an “MIT” (most important task). The rest? I usually know what’s “next”.

I get things out of my head and off of scraps of paper and into my “trusted system”. It’s all there for me, in Evernote, so nothing will be lost or forgotten. I can search and find things, by tag, or I can browse. And yet, strangely, I usually don’t. I just know what I’m going to do.

But then my work life is a lot less complicated today than in years past. If I were still practicing, I would undoubtedly have a more structured approach to my day.

I think the big takeaway is that we are all different and we have to do what works best for us. We can use a complicated system, or no system. We can analyze and prioritize, or we can trust our gut. We can manage our lives with GTD, Franklin Covey, Kanban, or Eisenhower, or we can grab a pen and jot down a few things we want to do today.

Use what works best for you, even if it’s just your calendar and a post-it note.

My modified GTD system is detailed in my Evernote for Lawyers ebook

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Attorney marketing plan: 15 minutes a day or two hour a week?

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If you’ve been reading my blog for any length of time you’ve heard me repeatedly say that marketing doesn’t need to take a lot of time. “Just 15 minutes a day is all you need, just make sure you do it every day.”

Why every day?

  • So that it becomes a habit. Because if you instead block out two hours every Friday for marketing and you miss a week, you’ll fall behind and may have trouble getting back in the groove
  • Because doing something every day programs your subconscious mind to to find ideas when you’re doing other things
  • Because marketing should be an integral part of running your practice and something you enjoy doing, not a chore you have to force yourself to do once a week
  • Because the little things we do every day, a quick phone call or email, for example, are not only effective because they involve reaching out to people, they are also efficient, compared to big blocks of time which often involve a lot of waste
  • Because marketing ideas and opportunities present themselves daily, via people you meet, things you read, and ideas that pop into your mind, and if you don’t use them in the moment, they will pass you by

There are times when a big block of time for marketing can be useful, especially when you are working with a team. Planning and developing a new advertising or social media campaign or meeting with a web developer are examples. Of course some things like networking or delivering a seminar require a block of time.

You could also utilize blocks of time to get ahead of the marketing curve. With a little preparation, you could create a month’s worth of weekly blog posts in a single two hour writing session.

Investing 15 minutes a day (weekdays) for marketing is 5.5 hours a month, certainly not to much to ask of even the busiest attorney, especially considering the immense return on that investment. Could you add two more hours to that once a month for bigger projects? Do you need to?

How much time do you spend on marketing? Do you have a fixed schedule?

Need an attorney marketing plan? Get The Attorney Marketing Formula.

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The simplest time management system in the world

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Everyone has their favorite time management system. Except those who don’t. Many people don’t have any system. They look at the choices and conclude that they’re too complicated or, ironically, too time-consuming to use.

Others, try lots of systems and are never satisfied, so they keep looking.

If you don’t have a system that’s right for you, or if you don’t have any system at all, I want to present to you the simplest time management system in the world.

There are three parts to this system:

(1) Write down everything.

Get it out of your head and on paper or in some kind of electronic list. I use Evernote, but there are many alternatives.

What’s important is that you have a place to go to see all of the tasks and projects you have to do, want to do, or might one day consider doing, and that place is not in your head.

(2) Use a calendar.

Anything that is time-oriented–due dates, start dates, appointments, reminders–should be recorded on your calendar. If there is a specific time when it must be done, like an appointment or a conference call, record the time. If not, and you’re using an electronic calendar, record it as an “all day” event.

The key is to only record things you actually intend to do. As David Allen says, the calendar is “sacred territory”. If it’s on the calendar, you do it.

Of course throughout your day you need to look at your calendar to see what’s on it. You can also set up electronic reminders if you want.

(3) Ask yourself THIS question every day.

So the first two elements of this system are nothing new. I’m pretty sure every time management system uses them. Where things get complicated is with what happens next.

Time management systems use many different ways to categorize and prioritize the items on your master list. They uses tags and codes and allow you to put things in different boxes or on different sub-lists. If these work for you, use them. If they don’t, once a day, ask yourself one simple question:

“What are the most important things I need to do today?”

Write these on a separate list. These tasks are your “most important tasks” for the day. If you get these done, your day will be successful, even if they are the only things you do that day.

You don’t need to complete a lot of tasks to make it a successful day, as long as those tasks are important. I usually write down three “most important tasks” (MIT’s) for the day. Sometimes it’s just one or two, sometimes four or five. So the question I ask myself every day is, “What are the three most important things I need to do today?”

And that’s it. That’s the system. You look at your big list, decide what to do that day based on what’s important, and do them. You don’t do anything else on your list, or that comes up during the day, until you have done your “most important tasks” for the day.

What about the rest of your list? Forget about it. You’ll never get everything done and that’s okay. Let it go. Focus on getting the most important things done each day and when you’ve done that, you can go back to your list and choose additional tasks to do if you want to or you can call it a day.

Now, you may be wondering if this system requires you to read through your master list every day so you can choose your most important tasks. No. That’s too much. Reviewing your master list once a week is enough.

But here’s the thing. You probably already know what to put on your list of most important tasks for the day. At least your subconscious mind does. I’ll prove it.

Without looking at any lists or your calendar, ask yourself this question: “What is the most important thing I can do right now?”

I’ll bet you had an answer.

That’s what you should do next. When it’s done, go ahead and ask yourself that question again.

Do you use Evernote? Have you read my ebook, Evernote for Lawyers?

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When is procrastination a good thing?

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I’ve got until the first of next month to complete my CLE credits. I’ve been watching videos over the last couple of weeks and making good progress. I know some people would say that doing three years worth of CLE in a few weeks is unwise. They would point out that I could have done an hour a month and been done months ago.

Their math is correct but their advice is misplaced. They assume that procrastination is a sign of weakness or poor organizational skills and leads to unnecessary anxiety and poor results. But is that always true? Is there a time when procrastination is a good thing?

I think so.

Procrastination helps you prioritize. It allows you to filter your list of tasks so you can focus on what’s important and not merely what’s urgent.

CLE isn’t important to me since I no longer practice. Now, it is urgent that I get those credit done, but waiting as I did allowed me to concentrate on important projects.

Procrastinating served me another way. It allowed me to express (to myself) my resentment at being required to take courses I don’t need and don’t want. It allows me to give the middle finger to the system.

Hey, I’m human.

In school, procrastinating served me another way. Waiting until the last day to write a paper or study for exams gave me a built in excuse in case I got a poor grade. “Hey, I didn’t spend any time studying.”

I almost always got good grades, however. But what if I hadn’t?

What if procrastinating is harmful? What if it keeps you from doing what’s important? What if it results in poor performance or results?

Then you have a problem.

There are lots of techniques for dealing with “bad” procrastination. I think the simplest solution is to get the task out of your head and onto paper–your calendar or other “trusted system”. Give yourself enough time to get the task done and then forget about it. If you’ve schedule a start date and given yourself enough time to do what you need to do, you can then devote your mental energy to other things until it’s time to start.

That’s what I did with my CLE. I knew what I needed to do and when I needed to do it. And I’m getting it done.

Calendaring tasks for the future also gives you a buffer of time which may allow you to adjust your priorities. When the scheduled start date arrives you may find that the scheduled task can be safely postponed, or that you don’t need to do it at all. Since I am not actively practicing, I keep thinking about changing my status to inactive. If I do that I won’t have to do CLE.

When is procrastination a good thing? When it serves you in some way. It’s okay to do things at the last minute, as long as you are getting important things done. And as long as you’re still getting good grades.

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How to make next year better

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If you want to make next year better than this year, start by taking a look back at your practice over the last 12 months. Look at every new case or client and figure out where they came from.

Who referred them? How did they get on your list? What did you do to get them to call?

Do the same thing for repeat clients.

Also look at the quality of those clients. Some clients are better than others. They hire you more often, pay higher fees, and provide more referrals. Which of your new and repeat clients fall into the category of “better”? Where did they come from?

Grab your calendar, your bank statements, your website statistics, your notes and records, and take a mile high look at what you did last year and your results.

Look at your networking, speaking, writing, and blogging. Look at your keywords, your content, your offers.

What worked for you? What worked better? What worked best?

Look at your professional relationships. Who provided referrals or other help? Who referred more or better clients? Who provided you with important intangibles–support, ideas, friendship?

(Note to self: “Make sure to keep better records next year so the next time I do this analysis I’ll have everything in front of me.”)

You can see that some things you did this year worked great, many didn’t work at all, and most fell somewhere in the middle. The same with your relationships.

If you look hard enough, you will see that although a lot of things produced a lot of results (clients, money, subscribers), a few things produced the majority of your results. You may find that

  • Eighty percent of your results came from just twenty percent of your activities
  • Eighty percent of your referrals came from twenty percent of your clients and professional contacts
  • Eighty percent of your income came from twenty percent of your cases
  • Eighty percent of your new subscribers came from twenty percent of your posts, keywords, speaking gigs, ads, (etc.)

Or not. It doesn’t have to be eighty percent and twenty percent. But it is almost certain that a big percentage of your results came from a small percentage of efforts or sources.

Identify the activities that produced most of your results so you can do more of them. Identify the handful of referral sources that sent you most of your referrals or your best referrals, so you can strengthen your relationship with them and leverage those relationships to meet their counterparts.

If you want next year to be better than this year, you need to find what worked best and do more of it. To find the time and resources to do that, cut down on or eliminate things that didn’t work, or that didn’t work as well.

For me, one thing worked better than any other. My twenty percent activity was writing. The books, courses, and blog posts I produced brought me more traffic, subscribers, and revenue than anything else I did. Knowing this means I can make next year a better year by being more prolific.

I know where to focus. I know my priorities. I know where to spend my time.

How about you? What will you do more of next year? What can you cut down on or eliminate? How will you make next year better?

The Attorney Marketing Formula comes with a simple marketing plan that works. Check it out here.

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How to avoid procrastination when writing

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Do you have a procrastination pad? That’s what one writer calls a pad of paper you keep on your desk, onto which you jot down anything that you need to do or remember that occurs to you while you’re doing something else. It allows you to record the note and immediately get back to what you were doing.

Okay, not brilliant. But not a bad idea, either. Because you always have this pad within reach, you don’t have to go scrambling for a legal pad or scratch paper. And because it is dedicated to recording tasks to be done, not data to be filed, you can periodically input your list into your regular task management system.

Of course you can also set up a digital equivalent on your computer. Keep a text file open and minimized, and no matter what else you may be working on, you’re just a click away your electronic procrastination pad.

Or, you can do what I do. I have Evernote running at all times (I’m writing this now in a new note) and when I get an idea, I type it into a new note in my default notebook (my “InBox”). On my iPhone, I open Drafts and either type or speak-to-text the idea and send it to my Evernote Inbox.

When I’m writing, I often get ideas I want to record. Something I need to research, for example. I know if I stop writing to do the research, I’ll lose momentum and perhaps get lost down the rabbit hole that is the Internet. To avoid procrastination when writing, I make a note of what I need to know or do, and keep writing. I could record this elsewhere, but I find it best to write it within the text I’m working on.

Wherever I find myself stopping, I write a note to myself, within the sentence or paragraph. I put the note [in brackets] or preface it with my initials, “dw:”, to identify it as something I need to do. This allows me to keep writing, which is especially important for a first draft.

Once I’m done with the piece or section, I go back and find all of my “notes to self”. When I do the research later, I don’t have to remember where to insert it, I just go back to my note.

In addition to notes about research, I also make notes about passages that don’t sound right (i.e., “re-do this”), that need elaboration (i.e., “expand this”), or that might belong somewhere else (i.e., “put in chapter 2?”)

By separating the writing from the research, editing, and thinking, I procrastinate less and write quicker and better first drafts.

For more on how I use Evernote for research and writing, check out my ebook

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5 simple steps for improving productivity

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I’m going to give you a simple checklist for improving productivity. To use it, first make a list of everything you do in your work day. Do this over the course of a week so you don’t leave anything out.

Include everything: seeing clients, paperwork, calls, meetings, administrative. Include your commute and errands. Also include things you do during work hours that aren’t work related (e.g., playing games on your phone, coffee breaks, watching videos, etc.)

Once you have your list, go through every item. Look at the checklist and make notes. For best results, go through the list several times.

CHECKLIST FOR IMPROVING PRODUCTIVITY

1. Eliminate. Ruthlessly purge anything that is unnecessary or does not contribute enough value to continue doing. Peter Drucker wisely said, “There is nothing less productive than to make more efficient what should not be done at all.”

2. Delegate. Just because something must be done doesn’t mean you are the one who must do it. Assign these tasks someone in house or outsource them, so that you can do, “only those things that only you can do.”

3. Do it less. What could you do less frequently? If you do something daily, could you do it once a week? Once a month? What can you consolidate with other tasks? For example, can you do some of your reading or dictation during your commute?

4. Do it faster. What could you do in shorter chunks of time? If you routinely take an hour to do something, find ways to do it in 30 or 45 minutes. How? Eliminate or delegate parts, use forms and checklists, improve your skills, or get help (i.e., do it with a partner).

5. Do it later. Are you doing anything during prime time you could do after hours? What can you do when your energy is lower? Which tasks are routine or low priority and don’t require your full attention?

Improving productivity means improving effectiveness (doing the right things) and efficiency (doing things right). 80% of your improvement will come from steps 1 and 2 which focus on effectiveness. Eliminating and delegating things that don’t need to be done or could be done by someone else frees you up to do more high value tasks. The remaining steps will help you become more efficient at everything else.

The Attorney Marketing Formula shows you how to earn more by working smarter, not harder.

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163 Getting Things Done Software Options

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I admit it. Even though I am committed to Evernote as my getting things done software application, I still like looking at other apps. It’s fun. I get ideas. And yes, I get tempted. But I stay with Evernote, even though it is not a GTD app and does have limitations, because it is simple, powerful, and I can make it do what I want it to do. (I also like having all my tasks and projects in the same place as my notes.)

I chose Evernote because everything else I tried was too complicated to learn and/or use, or didn’t “feel” right for me. I found myself spending too much time managing lists instead of getting things done.

Anyway, if you’re still looking for the perfect app, or like me, you enjoy seeing what else is available, you might want to take a look at this directory of 163 Getting Things Done Software options. I found it by reading a post that summarizes ten popular GTD apps. Of the ten, I have the most experience with Toodledo and Nirvana. They’re both worth a look.

Careful, though. No matter what productivity system you use, trying out new apps can become addicting. You can spend hundreds of hours reading reviews, trying features, and moving information. Been there. Done that.

Of course in the end, the best system is the one that works for you. My wife uses pen and paper and gets way more done than I ever have. It took her about ten seconds to set up her system and she spends zero time looking at other apps.

Check out my Evernote for Lawyers ebook.

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