Are you stuck in first gear?

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Do you ever feel like you’ve stuck? You work hard and do the right things but you don’t seem to be getting ahead?

You’re in a rut, my friend, but don’t worry. It’s nothing five new clients can’t fix.

Five new clients who pony up big retainers or five big cases could be all you need to jump-start your machine and shift into high gear.

You know I’m right.

So yes, I’m going to pound on marketing yet again. Can you handle it? Unless you utterly loathe what you do and you need a new career, marketing is always the answer to what ails you.

But today, instead of digging into your bag of attorney marketing tricks, I’d like to see you go in another direction.

What do I mean? I mean exposing yourself to a completely different field. Immerse yourself in something unrelated to the practice of law and see how others have built or are building a successful business or practice.

Read a book, take a class, talk to someone. Get inspired by what they did and adapt their methods or ideas to your practice.

You might be surprised to discover some great ideas that have been right under your nose this whole time.

This morning, I downloaded a Kindle book, The College Entrepreneur. I’m not in college and I’m not interested in starting a new business right now but the book is receiving high marks and was free, so clickity-click and I own a copy. I haven’t read it yet but I’m almost certain I’ll find something in it that I can use in my business.

Get thee to a bookstore and start browsing. Don’t leave until you find something to read that has nothing to do with law or even marketing or business. Learn how others have climbed the mountain of success in whatever it is they do, and then go climb your own mountain.

When you’re ready to apply what you learn to your practice, get this

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Is that the best you can do?

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Does it ever seem like there’s an invisible ceiling over your head that limits your ability to earn more income? Do you ever wonder if you’ve hit a plateau in your career?

Wonder no more, my friend. If you believe you’ve reached your peak, you have, because your beliefs determine your reality.

Your limitations are all in your head. They’ve probably been there a long time. Parental messages probably had something to do with it, and a whole bunch of other things. But what’s important isn’t how you developed your current beliefs but how you can change them.

Because if you don’t change your beliefs about yourself and about what’s possible, those beliefs are going to continue to hold you back.

How do you do it? How do you change your deep-seated, long-held beliefs?

Hypnosis? Therapy? Visiting a sweat lodge? Can you read your way to a new self-image? Take courses? Hire a coach?

To some extent, all of the above have some value because doing them, even thinking about doing them, signals your self-conscious mind that you want to change.

But I have another option for you: get some new friends.

Yep, one of the best things you can do to change your life is to spend time with different people. People who have done what you want to do and people who have what you want to have.

While you’re at it, spend less time with, or completely disassociate from, people who don’t.

The so-called “law of association” says that we become like the people we associate with most. If you hang out with people of one political persuasion, for example, the odds are you are on the same side. If they work hard, you probably do, too. If they exercise and eat well, you are more likely to do the same.

If your friends and business associates read a lot, you’re more likely to do that, and more likely to read what they’re reading. If they invest their money wisely, you are more likely to think twice before buying into the latest fad.

When we associate with people, we tend to adopt their way of looking at the world. We learn their “language”. We adopt their habits. We share many of the same beliefs. Those beliefs influence our attitude towards what we do and don’t do, and those activities determine our results.

And let’s not forget that the people we know can introduce us to other people like themselves, and open doors to new opportunities. If you want new opportunities, you need to know some new people.

Think about the people you spend the most time with right now. Your closest friends. Your colleagues. Your professional contacts. The odds are that your income and lifestyle are on a par with theirs. If you’re happy about that, great. If not, if you want to achieve more, you should probably find some new friends.

Here’s how to find and meet new professionals who can send you referrals

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How to bring out the champion inside you

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Last night, The Warriors clinched a spot in the NBA finals by beating OKC. After being down three games to one, watching them come from behind to win the series was a beautiful thing to behold.

The message? Never give up. No matter how bad things look, champions never give up. That’s what makes them champions.

But there is another message.

After The Warriors won game six and evened the series, Charles Barkley said, “Your flaws show up under pressure”. That’s true. But what he might have also said is that it’s the pressure that makes you into a champion.

Whether it’s professional basketball, building a law practice, or doing anything else that requires skills and determination and hard work, it’s the struggle that allows us to reach our potential. If it was easy, there would be no growth and no greatness.

Don’t fear your problems, embrace them. Don’t lament your mistakes, learn from them.

Do you want more income and greater success? Solve bigger problems. Take bigger risks. Fight bigger battles.

Your flaws show up under pressure and show you where you need to improve. Every battle, every loss, every adversity you overcome makes you stronger and better.

Don’t hide from pressure, go look for more of it. It turns a lump of coal into a diamond and a rookie into a champion.

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7 out of 10 lawyers agree

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Remember that toothpaste commercial from years ago claiming that, “7 out of 10 dentists agree. . .”? What if I told you the real number was “8 out of 10”? Why on earth would they low-ball it?

Actually, I don’t know what the real numbers were. They might have been “8 out of 10,” “9 out of 10,” or nearly “10 out of 10,” but they would have been smart to use a lower number.

Because “7 out of 10” is more believable than “9 out of 10”.

“7 out of 10” has verisimilitude. The appearance of truth. Which is a critical element in sales and persuasion. Because if your prospective client, reader, judge or jury, doesn’t believe your assertion or promise, it doesn’t matter that it is true.

As long as there are no legal or ethical reasons why you shouldn’t do it, it’s better to understate the truth.

I guess you could call this “reverse exaggeration”.

Anyway, remember this for your presentations, negotiations, advertising, motions, and anything else where you want to persuade someone to do something. If the real numbers or facts stretch credulity, lie (in a positive way) to tell them something they will believe.

Add qualifiers if you must. Say, “More than. . .” or “Better than. . .” before your statement, to cover your behind and let your conscious be clear. But as long as what you say is true, it doesn’t matter that it’s not completely accurate.

Okay? Make sense? Good stuff.

Now before I let you go, you’re probably wondering what it is that 7 out of 10 lawyers agree on?

You probably think I’m going to say “nothing”. Lawyers are a bunch of cantankerous, argumentative, pugnacious souls, genetically incapable of agreeing on anything.

But this isn’t true. In fact, it’s just the opposite.

Most lawyers, more than 7 out of 10 I am sure, agree about nearly everything. No, not when it comes to arguing a client’s case or negotiating their lease. We do the job we’re paid to do. I’m talking about things like marketing and image, the things that allow us to stand out from other lawyers so that clients will choose us instead of them.

When it comes to marketing, most lawyers look the same.

You could take their ads, marketing documents, presentations, and the like, put another lawyer’s name on it, and no one would be the wiser.

The reasons aren’t important. What’s important is that because 7 out of 10 (or is it 8 out of 10?) lawyers conform and follow the same (narrow) practice-building and career-building path, most lawyers never get past “average”.

Average activities, average results, average income, average lifestyle.

If you want to stand out from other lawyers and have more clients choose you, if you want to have a better than average lifestyle, you need to be one of the 3 who isn’t like the other 7.

Let everyone else do what everyone else does. You be one of the few who doesn’t.

To be different, start here

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You know the answer, you just need someone else to say it

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I heard from an attorney who has been practicing for 15 years and is thinking of leaving his job with a law firm where he feels like he’ll always be the low man on the totem pole.

“I want to start out on my own. My wife [an attorney] is against this; we have 4 kids and a mortgage and she makes considerably less than I do.” He’d read my blog post about the costs of opening your own office but wanted to know more about actual costs. “I need a business license, insurance, an office, and a decent computer system. What’s your estimate for starting up?”

Here’s what I said:

“Okay, setting up the office is the easy part and it’s not expensive. You can get a furnished executive suite or take a spare office from another attorney in return for appearances or overflow. If you have a laptop computer that does what you need, you’re in business. If you don’t, you can finance one for next to nothing from Dell.

Insurance can wait. (That’s not legal advice). So can a lot of other things. One nice thing about low overhead is that it doesn’t take much to stay afloat.

The hard part is the family. You have to work that out. Your wife is scared and perhaps she has a right to be, but most people don’t understand “the itch” and aren’t willing to scratch it. So you have to have a long talk. Or a series of talks. And if you can’t get her on board and you still want to do this, you may have to do it without her permission. And then work your butt off to bring in lots of business.

Sometimes, when I’ve taken big scary leaps in my career, I first asked myself, “What’s the worst that can happen?” Will I die? End up in prison? Lose my house? Lose my wife? End up homeless, penniless, on drugs and wanting to die?

When you think about the worst case scenario in all it’s overly dramatic splendor, you realize that most of this is highly unlikely, and whatever does happen is probably something you can survive. Bad things may happen, but you probably won’t die, and as they say, “what doesn’t kill you makes you stronger”.

Whatever you decide, don’t second guess yourself. Stay or go, but don’t look back.”

He wrote back and said he’s going to talk to his wife and will keep me posted.

But here’s the thing. He’s a smart guy and surely knew I couldn’t give him an estimate of how much he would need to open his own office. But that’s not the real reason he contacted me. He was reaching out because he’s nervous about the whole idea and wanted to hear a friendly voice who had been there and done that.

Here’s the other thing. I’m sure he also knew the part about making the leap with or without his wife on board. He knew it but needed me to say it.

We all know more than we realize we know, don’t we? But we don’t always trust what we know.

Sometimes we use logic to guide us to the right decision. Sometimes we throw logic out the window and let our gut get us past the fear so we can do what we want to do.

When you face big a decision like this, it’s good to talk to someone who’s been down that path. They can provide information and encouragement and ask you questions that allow you to sort things out. You could also pray on it, write in a journal, talk to experts, and do a lot of research.

But while these might be the mature way of handling things, sometimes you just have to jump and see what happens. As Helen Keller said, “Life is either a daring adventure or it is nothing.”

I’ve made many leaps in my legal career and with businesses I’ve started. Things didn’t always work out but I never wound up homeless and I always learned something about myself and about the world I was able to use down the road.

So am I saying you should do what you want to do even when there are lots of reasons why you shouldn’t?

No. I’m not saying that. You are.

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How much cash should you have before you open your own office?

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I just heard from a lawyer who works for a firm and is thinking of going out on his own. He wants to know how much he should have in savings before making the leap.

Well, you need some cash–but a lot less than you might think.

You don’t have to invest in inventory. You don’t need to hire anyone until you have clients. You can get into an office with a couple months rent.  And if you plan to advertise, you don’t have to buy TV time or billboards, you can start with a small budget and scale up.

In other words, you don’t need a big pile of money to open your own practice. What you need is some cash on hand to pay your bills until the practice is producing enough income on its own.

But how much?

Six months? A year? Two years?

I don’t know. I don’t have a formula. But I can tell you this: it’s better to have “too little” than “too much”.

A big pile of money in the bank takes the pressure off of you. You can take your time. Be selective. Relax and do things “right”.

And that’s the problem. If you don’t have to hustle, you probably won’t.

When I opened my first office, I had almost no money in the bank. I sold my childhood coin collection to buy some (cheap) furniture and pay the first month’s rent on a small office. I bought an IBM Selectric typewriter with nothing down and payments of $43.43 per month. I bought some stationery, cards, pleading paper, legal pads, file folders, and pens. I had enough left over to cover a couple of months rent and basic expenses.

I was open for business, but I didn’t have any. No clients.

I took out a cheap classified ad in the local bar journal, seeking overflow work and appearances. And I hustled my rear end off to bring in some clients of my own. At first, I took anything, including work I hated and was barely qualified to handle. Most of my clients paid me next to nothing because that’s all they could afford and I took it because I needed whatever they could pay.

Every month was a struggle to cover my bills. It took five years before I figured things out, but I made it.

I made it because if I didn’t bring in business, I didn’t eat.

Looking back, I don’t know what would have happened if I had had lots of money at the start. Yeah, I do. I probably would have gone through it, thinking I had lots of time, and only then would I have had enough pressure to make things happen.

Your situation is different. You have more experience as a lawyer than I did. You know more about marketing than I did. And you have the Internet, which allows you to ramp things up more quickly. But you also have more competition than I did.

The bottom line on making the decision to open your own practice has little to do with how much money you have at the start, and everything to do with your drive and determination.

How bad do you want it?

If you’ve got lots of energy and you’re willing to work harder than you’ve every worked before, if you’re prepared to do whatever it takes to make it, you’ll make it.

Or you won’t. There are no guarantees. No paycheck, no benefits. Nothing. You have to build it all.

It’s called risk, but risk is the path to reward.

Make sure you have a marketing plan before you open your own practice

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The real formula for success

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Jerome Howard once shared the formula for success. He said, “If at first you don’t succeed, keep on sucking until you do suck seed.”

But that’s not really true. Continuing to do what you’ve always done, expecting different results, isn’t a formula for success. The real formula for success, if there is one, is to figure out what the masses are doing and do the opposite.

Most lawyers earn average incomes and have average practices. If you do what they do, you are unlikely to achieve more than average results. It’s the same for most endeavors. In the investing world, for example, when everyone is buying you should probably be selling.

Most lawyers either don’t have their own website, or if they do, it is severely lacking in (a) valuable content, and (b) personality. Their website is banal, devoid of anything that might attract a prospective client, let alone persuade them to hire the attorney.

Okay, there are degrees of banality, but you get my point: most lawyers don’t get much bang for their website buck.

So, do the opposite of what they do. Make your website a compendium of articles, posts, videos, reports, and other content that shows prospective clients how you can help them, answers their basic questions, and persuades them to call.

Put lots of “you” into your site. Share your opinions, tell your story, and talk about what drives you. Where most lawyers perfunctorily present “just the facts,” make your website an extension of yourself so that someone who visits can get a sense of what it will be like to work with you.

In addition, talk about your clients. Tell their stories. Show how bad off they were before you helped turn things around. Use their comments (testimonials, reviews) to shine a spotlight on your greatness, so you don’t have to do it yourself.

Look at your competition–other attorneys in your practice area and market–and look for ways you can do the opposite of what they do.

Obviously, you won’t always be able to do the literal opposite of what they do. But you can easily distinguish yourself by doing things differently.

If most attorneys see clients five days per week, between 8 to 5, for example, you might stand out in a meaningful way by opening your office for a few hours on Saturday, or by opening early or staying late once or twice a week.

If most attorneys have their staff meet with clients most of the time, you might not have the time to see them all yourself, but if you’re in the office, you could make a point of greeting them when they arrive or wishing them well at the end of the appointment.

Most lawyers do what most lawyers do. Top lawyers do things differently. Study what the top lawyers do. and learn from them. Examine their process, tools, and messaging. Find out how they get new clients, and how they work with them. Talk to them and seek their advice.

But if you have limited access to the best of the best, you can probably figure out what they’re doing by looking at what the masses do and doing the opposite.

How to get your website to make the phone ring

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Why you should always assume the sale

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Whether you’re talking to a prospective client, speaking to a jury, or negotiating any kind of deal, you should always assume that you will get what you want.

Assume that you’ll win the case or get the best deal. Assume that the prospect will sign up, and not just for your entry level offering but for your “full package”.

Always assume the best possible outcome because assuming the sale will help you close it.

Aren’t you setting yourself (and your client) for disappointment? I didn’t say you should tell the client what you expect. In fact, you should do just the opposite. Do your best to lower their expectations, so that (a) if you get what you want, you will exceed their expectations and made them very happy, and (b) if you don’t get what you want, they won’t think that you blew it.

Okay. But shouldn’t you also lower your expectations? Don’t you need to be realistic?

No.

Assume the sale. Assume great things will happen. Assume you will win. Because when you do, you’ll “act as if,” meaning you’ll act the way you would if you knew you would be successful, and that makes it more likely that you will be.

When you act as if you expect to win, you’ll have more confidence. You’ll say things that would be said by someone who expected to win. Your decisions, timing, and body language will be consistent with closing the deal.

Your believe in a successful outcome will help you create that outcome.

Your confidence will influence the parties with whom you are dealing. Even the most hardened negotiator or judge will perceive the spring in your step and the gleam in your eye, no matter how subtle those cues might be, and they can’t help but be affected by it.

Consider the alternative. Consider what a judge might think if you come into his courtroom with body language that bespeaks a lack of confidence in your argument.

Am I saying you should lie to yourself, tell yourself things are going to work out a certain way, even if the facts and logic tell you otherwise?

Yes, that’s exactly what I’m saying. Because assuming the sale helps you close it.

Don’t be reckless. You have to have contingency plans in place and be prepared to respond to other outcomes. But once you’ve done that, put on a happy face and go out and conquer the world.

Always assume your clients will give you more referrals. Here’s how to get them

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Owning your future without breaking any laws

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I met a law student once who told people she was a lawyer. I explained to her that she could get herself into trouble that way, that it’s illegal to tell people you’re a lawyer when you’re not. Why she didn’t know that is beyond me.

I don’t think she had any nefarious intent. I think she was trying to own her future, to motivate herself and take a step closer to making her dream come true.

I see other people who go too far in the other direction. I read an article this morning by someone who described herself as an “aspiring writer”. I’ve got news for her, she wrote the article I was reading, ergo she is a writer.

She may not be getting paid for her writing but she’s still a writer and she should own that.Telling her subconscious mind she is an aspiring writer might keep her “aspiring” and make it less likely she will get paid.

How about you? Do you aspire to fame and fortune or do see yourself already on that path? If you aspire to it, you might not be owning that future. If you already see yourself as the person you are working to become, you’re closer to making your dream become your reality.

Or are you?

You’ve heard people say that we should envision our desired future, in detail. See yourself with lots of zeros in your bank account and lots of clients in your waiting room, if that’s what you want. But if you believe that there is some truth to the Law of Attraction, as I do, telling yourself you’re something you’re not might help you create a future that’s just the opposite of what you want.

Why? Because when you think about yourself raking in the dough, or whatever, or you use affirmations to tell yourself that you are rich and successful and you’re not, your current reality intrudes and tells you otherwise. You start thinking about all of the reasons why you’re not the success you envision, the obstacles in your way, and so on, and your focus is then on “not having” and you attract more of that.

It comes down to the fact that deep down, you don’t (yet) believe that you can achieve that dream.

Since our beliefs create our reality, you’re better off envisioning something you can believe.

Instead of thinking about the results you want (e.g., new clients, money, fame, etc.) think about doing the activities that will bring about those results. See yourself in court, for example, delivering a closing argument. See yourself talking to prospective clients and telling them how you can help them.

If you believe you can do those things, you will attract cases that require you to go to court, and prospective clients who want to know how you can help them. And that’s how you will create your successful future.

Own your future. Just make sure you don’t break any laws along the way.

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You’re good, but not at everything

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You’re smart. And good at what you do. But other people are better at some things and if you’re not hiring them or networking with them or letting them inform you through their books and presentations, you’re working too hard and limiting your growth.

I’m guilty of this myself. I do things I know are not my strengths, because I think I’m “good enough” or out of false economy (“I don’t need to pay someone to do that”). Or I fall into the trap of thinking, “It’s quicker if I do it myself.”

Even if that’s true, speed is not always paramount. Not for the long term, anyway.

There’s an old African saying on point. It says, “If you want to go fast, go alone. If you want to go far, go together.”

Some say that TEAM (T.E.A.M.) is an acronym for “Together Everyone Achieves More”. No matter how good an individual is, no matter how much he or she can produce on their own, a team can produce more.

As Aristotle put it, “The whole is greater than the sum of its parts.”

What’s more, a team is more efficient because each individual doesn’t have to do their job and everyone else’s. You won’t have as much time or energy to try cases if you also do your own bookkeeping.

Whether you run your own practice or work for a firm or a company, you have a team. They may not be an employee, they may never have worked for you, in fact, but they’re out there, just a phone call away.

Think about all of the tasks that go into doing your job or running your practice. Some tasks should only be done by you. Many tasks, however, are best done by someone else.

Go find them and hire them. Or learn what they can teach you.

Earn more, work less: The Formula

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