I’m sorry, I don’t have time for time management

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So you’ve got a big list of things you need to do. You need to decide what to do first and how much time to give it. That way, you can better manage your time.

It’s called prioritizing: figuring out what’s most valuable and important and doing that first (or most).

Got it.

But how do you decide what is most important? Do you “gut feel” it? Or do you use some kind of system where you examine each task, one by one, and give it a grade of some sort, where A is more important than B, which is more important than C?

Harvard Business Review (via Lifehack) recommends the latter:

Break down activities you do into three categories: invest, neutral, or optimize. “Investment” pursuits are areas where more time and a higher quality of work lead to an exponential payoff, such as strategic planning. Aim for A-level work here. In “neutral” activities, more time spent doesn’t necessarily mean a significantly higher return. Attending project meetings is a good example. You don’t need to excel; a B is fine. “Optimize” duties are those where additional time leads to no added value and keeps you from doing other, more valuable activities. The faster you get these tasks done, the better.

Okay, let’s try it.

Today, I have two “most important tasks” (“MITs”) to get done. One is this blog post. The other is to finish writing the last section of the new course I’m working on.

If I follow the Harvard approach, today’s blog post would probably be in the category of Neutral, meaning it’s probably not worth putting in (a lot) more time to make it even better than it already is.

Finishing the course would probably fall into the Investment category because a paid product is judged at a higher standard and because there is a much higher payoff to me than a single blog post.

But here’s the thing. I already knew this. I already knew the relative importance of these two tasks, without spending any time thinking about it or assigning a label. How did I know? I just did.

But here’s the other thing. I need to do both of them today, albeit for different reasons. The blog post needs to get done because I have committed to doing a blog post every week day. The other project needs to get done because, well, I want to get it done and I decided that today would be the day.

I chose my MITs for the day by instinct or whatever you want to call it, and I didn’t have to spend time analyzing and labeling.

The third category is “Optimize,” which basically means “not very important so get them done quickly”. Sure, I’ve got a bunch of those, too. I probably won’t do most of them today and that’s okay. They’re not that important. But when I’m done with this post and done with the course (or done for the day in case I don’t finish), I may do one or two of these less important tasks. Or I may not. Hey, it’s Friday.

My point is that sometimes, the things we do in the name of time management take up more time than they’re worth. Analyzing, labeling, sorting, deciding–sometimes, we spend so much time working the system (and playing with apps), we don’t have time to get anything done.

If what you’re doing now isn’t working, you should explore and tinker and find something that does. But if your system is working, don’t change it.

Even if that system is nothing more than trusting your gut.

I use Evernote to manage my tasks and projects. See my Evernote for Lawyers ebook here.

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Pick two: Good. Cheap. Fast.

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With any task or project, you have to consider the results you want, how long it will take to produce those results, and any costs. You almost always wind up with good outcomes with two of these three factors and not so good with the third.

You can vacation in Italy (good) this weekend (fast) but it won’t be cheap. You can lose weight quickly and cheaply by fasting for a week but it won’t be good (healthy).

If you have a document to prepare you can do it yourself (good, cheap), but if you’re busy, it probably won’t get done quickly. You can hire someone to do it and they might do a good job and do it quickly but it could be expensive. Or, you could hire someone that’s fast and cheap but not very good.

It’s all about choices. Good. Cheap. Fast. Pick two.

So, let’s see how this works with marketing professional services:

  • Blogging: Good, Cheap, (but not Fast)
  • Advertising: Good, Fast, (but not Cheap)
  • Networking: Good, Cheap, (but not Fast)
  • Speaking: Good, Cheap, (but not Fast)
  • Articles: Good, Cheap, (but not Fast)
  • Social media: Good, Cheap, (but not Fast)
  • Cold calling: Good, Cheap, Fast (but not a good idea)

Conclusions? Advertising can produce good results quickly so if you have more time than money and advertising is appropriate for your practice, you might include it in your marketing mix. Everything else is relatively inexpensive but good results usually take time.

Of course if you do it yourself (i.e., networking) you have to consider your time as an expense. It might not cost a lot of dollars, but if it takes up too much time relative to the results, it’s expensive.

Also, “good” is a relative term. You might get good clients from a given activity, but not a lot of them. Or, you might get a lot of clients but if they can’t or won’t pay what you charge, that’s probably not a good result.

It’s funny, the one thing lawyers don’t (can’t, won’t) do, cold calling, can actually produce good results quickly and cheaply. Fortunately, there’s something similar that you can do and it works even better: warm calling.

Call your clients and former clients and say hello. Fast, cheap, good results, almost guaranteed.

Marketing is everything you do to get and keep good clients. Click here for the formula.

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Don’t let your reason why become your excuse not to

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You say that one of the reasons you want to increase your income is to have more free time. Time for family, hobbies, travel, fun.

Those things are important to you but you’re always working and don’t have enough time.

More free time is the “reason why” you want to earn more.

But then I hear you say you don’t have time for marketing. You’re too busy.

Do you see the problem here? You want time (your why) because you don’t have time (always working) so you use the fact that you don’t have time as your excuse for not marketing, even though marketing is what will eventually give you more free time.

It is a riddle wrapped in a mystery inside an enigma.

You’re letting your reason why become your excuse not to.

“But I have to do the work,” you say. You can’t slow down. It’s a Catch 22.

You could hire someone to do some of the work.

“I can’t afford to hire anyone,” you say.

Okay, now you’re being difficult.

You hire someone so you can work less so you can have more time for marketing so you can earn more so you can have more free time.

Try saying that ten times really fast.

It’s called leverage. Working smart. Treating your practice like a business.

You can’t wait for more free time to appear before you start marketing. You must start marketing to create more free time.

You can make money or you can make excuses, but you can’t make both.

I can teach you how to leverage your time. Click here.

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Gmail users now have another way to achieve inbox zero

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In my Evernote For Lawyers ebook, I described how I (finally) achieved “inbox zero”. In case you don’t know, that means my email inbox is empty. The short version of how I did it: I identified the important emails that needed a reply or further action or that I needed to save and then archived everything else.

If you’ve never experienced an inbox zero, you should try it. Looking at an empty inbox and knowing that you have everything under control is a great feeling.

Now, what about the important emails? No surprises. I forward them to Evernote where I tag them for further action or assign them to a project. This allows me to keep my email inbox empty.

But there is a niggling issue. To reply to the original email I have saved to Evernote, rather than starting a new email, I have to find the original email in my Gmail archive. Not terribly difficult, but I just leaned something that makes it so much easier.

It turns out that Gmail allows you to bookmark your emails. Every email has a unique URL that you can access from your browser address bar. By copying and pasting that URL into an Evernote note or other note taking app, you can retrieve that email by clicking on the url. If you are logged into your Gmail account, the bookmarked email will open, ready for your reply.

Gmail gives you other options for curating and retrieving emails. Labels, filters, and stars are all helpful. But there’s nothing faster or more accurate than clicking on a URL to find a specific email.

You can also use this function to bookmark emails you need for an upcoming meeting or event. Paste the URL into your todo app or calendar and everything you need is just one click away.

Do you bookmark your email URLs? How has this helped you become more productive?

Evernote for Lawyers shows you how to get organized and increase your productivity

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When lawyers say, “I don’t have time for marketing,” they really mean, “I don’t want to”

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Admit it. When it comes to marketing, if you’ve ever said, “I don’t have time,” what you really meant was, “I don’t want to.” Not having time is simply the excuse.

How do I know? Because you do have time for marketing.

I’ll prove it.

How long does it take to call a former client and say, “Hello, I hope you’re doing okay”? Three minutes if they answer the phone? Sixty seconds if you leave a message?

Too long? Okay, how about sending an email? It might take five seconds to insert their email into a template and click the send button.

Five seconds. Could you do that once a day?

Of course you could. If you wanted to.

So the real issue is why you don’t want to.

Fear? (“I don’t want to sound like I’m fishing for work.”)

Ego? (“I shouldn’t have to do this.”)

Well, while you figure that out, I’m going to give you a suggestion that may help:

Do it anyway.

You don’t have to want to do it. Do it because you want the results.

You don’t exercise because you want the pain. You want a lean, strong, and healthy body. You want to look good in your clothes. You want to feel good about yourself. So you put up with the pain and inconvenience and hit the gym three or four days a week, whether you feel like it or not.

Marketing works the same way. You do it because you want the results.

Fall in love with the results. Get excited about the idea that a few minutes a day could result in thousands of dollars per month in additional income.

In the time it took you to read this post, you could have found your next client. And you wouldn’t even break a sweat.

Marketing is simple. Start here.

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Improve law firm marketing with daily and weekly routines

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My wife and I know a family who eats roast chicken for dinner every Monday night. Tuesdays, it’s meatloaf. On Wednesdays, you’ll find them chowing down on pasta.

Every day of the week has a specific dinner meal and they have been eating that way for years.

I always thought this would be boring. I like not knowing what’s for dinner. Variety is the spice of life.

And yet, I can see the logic behind it. Shopping is easier. You don’t have to learn any new recipes. Besides, don’t most people regularly eat the same five or ten basic meals for dinner? We just don’t eat them on the same day every week.

Anyway, while routine dinner planning may not be your cup of tea, when it comes to marketing legal services or managing your law office, a routine could be just what the doctor ordered.

“Did he just put three cliches in one post? He’s weird.”

Homage to one of my favorite comedians, Jim Gaffigan.

Hot Pockets.

Back to work.

What if you established a routine in your office where every Monday was “communication day”. That’s the day you send out emails to former clients, make calls to check in with your professional contacts, and write an article for your newsletter or blog.

Tuesdays might be networking day. You have lunch with a professional or a prospective client, and schedule lunch for the following Tuesday.

Wednesdays could be “clean up and organize day”. You clean out your email inbox, tidy up your desk, consolidate notes, and plan the rest of your week.

Thursdays, might be seminar day. You work on planning, writing, and promoting your latest seminar, teleconference, or video.

Fridays? Pizza day, of course. You bring in pizza for lunch, meet with your staff, and brainstorm marketing and management ideas.

You could set aside two hours every Thursday and make that “writing time”. Or 30 minutes every morning at 10 am as “calling time.” You call people you met at networking functions or you call former clients to say hello and update their contact information.

You get the idea.

With daily or weekly routines, you don’t have to think about what to do. You already know.

And because you know that next Wednesday is writing day, throughout the week, your subconscious mind will come up with ideas. On Wednesday, you’ll be ready.

Do you use routines in your practice? Please share in the comments.

Marketing is simple. Click here to find out what you’re missing.

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You want to be more productive? Ask yourself this question every day.

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I get it. You’re incredibly busy. You have way too much to do and not enough time to do it. You’re getting things done but wonder if you’re doing enough.

Take a breath. Stop worrying about how much you’re not getting done.

The truth is you’ll never get it all done and it doesn’t matter. Being productive isn’t about how much you do, it’s about doing what’s important.

Take a look at your to-do list for today. All the calls and emails, the errands, the work that is on deadline. Lots of things you have to do and you will get most of them done.

Because you have to.

You’ll file that motion because it’s due. You’ll make that call because the other guy is waiting. You’ll write that letter because you want to settle the case.

But what about the important things you don’t have to do? Things that will advance your career or improve your life but don’t have a deadline or someone else waiting or watching?

This is the sweet spot in your growth. This is where you advance towards your long term goals. This is where you find your purpose instead of just taking care of your obligations.

Every day, when you write down your to-do list, I suggest you ask yourself this question:

“What is the most important thing I can do today that I don’t have to do?”

Your answer may be “to start exercising” because you want to get in shape. It’s important but you don’t have to do it. Now, at least you are aware of what’s important.

If you ask yourself that question again tomorrow and you get the same answer, you might pick up that exercise book you bought three years ago and put it on your desk. The next day you might actually read the first chapter.

It might be six months before you do your first push up or register for that hot yoga class, and that’s okay. You may never have done it if you had not asked yourself, “What is the most important thing I can do today that I don’t have to do?”

If marketing is important to you, download this today. You can read it tomorrow.

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Build your law practice more quickly by compressing time and leveraging effort

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You’ve heard me say it many times before:

Do something marketing-related every day. Make a few calls. Send a few emails. Write a blog post. Jot down some ideas. You can make significant progress with just 15 minutes a day of effort because of the compound effect of doing something every day.

To build your practice more quickly, you should compress time and leverage your effort. You compress time by

  1. Doing things faster,
  2. Doing things more often, and
  3. Doing things in bigger chunks.

You do things faster by getting better at them. That comes from experience and from learning (new techniques, shortcuts, different methods).

Doing things more often means doing something three times a day instead of once. Or every day instead of every other day.

Doing things in bigger chunks means instead of doing something for 15 minutes, you do it for two hours or an entire day. You will get further ahead by compressing several weeks of activities into a single day because the bigger chunk of time allows you to create momentum.

You will also grow more quickly by leveraging your effort. That means getting more results out of the same activities.

An example of leverage would be networking with potential referral sources instead of prospective clients. By attending the Kiwanis Club dinner, you may make friends with someone who needs your services, and that’s good. A more leveraged result would be making friends with the president of the Kiwanis Club, who knows everyone in that chapter and five others.

Another example would be doing things that have a “long tail,” i.e., writing an article that will reside on your web site indefinitely, continually pulling in leads and new business. If you’re going to spend an hour writing something, write something that will produce a residual “income”.

A third example of leverage is re-purposing your content. You do a presentation. Now, take that presentation and turn it into five blog posts, three videos, and an ebook. Don’t settle for a one time presentation to 50 people when you can re-purpose your content and get it in front of 5,000.

A fourth example of leverage is re-distributing your content. You take your report and send it to everyone on your list. You put it in your new client kit. You put it on a download page and link to it on your web site. You give print copies to your referral sources and ask them to put them in their waiting rooms. You email a pdf to your clients and ask them to forward your email to their friends and family.

You’ve heard the expression, “working smarter”? Now you know what it means.

For more ways to compress time and leverage effort, get this.

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Post Google calendar events to Evernote with KanMeet extension for Chrome

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In Evernote for Lawyers I wrote about how I use Evernote with my calendar, specifically, to track future events and tickler items. Until Evernote comes out with a native solution, I use a manual workaround–posting “note links” on my calendar that allow me to call up the note that corresponds to the calendared event.

I said I expected we would see various third party tools for coordinating calendars with Evernote. I’ve tried Tusk Tools, a Windows app, and Zendone, a web and iOS app. Both connect your Google calendars to your Evernote account, and do this well.

Yesterday, I discovered KanMeet, an extension for Chrome. It does not offer two way synchronization between calendar and Evernote, but simply sends newly created calendar events to Evernote as a new note. Not a perfect solution, but what it does it does well.

When you install the extension, it adds an option to the new event creation page to “Post to Evernote.” Events are sent to your designated Evernote notebook when you click, “Create Event,” or “Save.”

After installing the extension and restarting my browser, I created a new event, filled in the details, and saved. A new note appeared in my default Evernote notebook with the details of the event. I can then add additional details, documents, checklists, or anything else that might be needed for the appointment or event.

Very handy.

But because KanMeet does not offer two-way synchronization, on the day of the event, you have to find the note manually. Here are three ways I can think of for making this easier:

  1. You can record the “creation date” of the note (the date you created the event) in the details section of the event. Then, you can search for the note in Evernote by creation date, with or without additional key words.
  2. A second method is to add an “Event” tag to the note and click on that tag to find all of your event-related notes. They will, however, be listed in the order you created them, not the order of the event date, so you would also want to use key words or other tags in your search. Alternatively, you can put all event-related notes in an Event notebook.
  3. The most accurate way to find the note is to paste the Evernote “note link” into the details section of the event detail on your calendar. This is what I currently do. On the day of the event, that link will call up the corresponding note. However, the note link is not clickable (Google’s limitation) and you have to copy/paste the link into a new browser window to launch the Evernote note. It’s a clumsy extra step but it works. (NB: on iOS, the note link is clickable in the calendar apps I’ve tried.)

Despite its limitations, KanMeet works well and does save time. Until Evernote provides us with another option, such as the long awaited “Due Date” field which will allow us to add future dates to notes and sort by those dates, this allows me to quickly create notes from calendared events.

To use KanMeet, you must use Google Calendar and Chrome. You can find it in the Chrome store.

Have you found other ways to coordinate your calendar with Evernote? Please share in the comments.

Evernote for Lawyers: A Guide to Getting Organized & Increasing Productivity is available here.

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My favorite productivity tool

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It’s been cold in southern California. Okay, you can stop laughing now. We think it’s cold, even if the rest of the country thinks we’re crazy. Anyway, when the weather warms up, it will be time to go through the closets again and get rid of old clothes.

If you haven’t worn it in a year, you’re probably not going to wear it again, yes? It’s clutter and it needs to go.

I’ve gotten rid of hundreds of books for the same reason. They were taking up space and collecting dust and needed to go. If I want to read them again, I can buy them on kindle.

I find that the more I get rid of clutter, the more peaceful I am. Lean and clean. The new me.

The same is true in my digital world. That’s why my favorite productivity tool is the delete key.

The more I get rid of, the more productive I am. When I delete emails or notes, it frees up visual and mental space so that I can concentrate on what’s important. I chop through a forest of digital trees with my digital machete, carving a path towards the place I want to go. By getting rid of the clutter in my way, I can move more quickly and with more clarity.

If you’re not sure you’re going to read something or need something, delete it or put it in a searchable archive. That’s how I got to “inbox zero,” finally. I archived 15,000 emails in my inbox all at once. I got rid of the clutter.

I still have a long way to go. I have many hundreds of blog posts saved in “read later” apps and I know I’ll never read most of them. Leo Babauta suggests that we delete everything in these apps once a week. If we haven’t read them this week, we’re probably not going to read them next week.

Maybe after I tackle the closet.

Have you read Evernote for Lawyers? It’s a guide for getting organized & increasing productivity.

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