Give yourself permission to be a beginner

Share

When you started practicing law, there were a lot of things you didn’t know and couldn’t do.

You put on a good face and hoped nobody figured out that that this was your first oral argument or your first negotiation.

You were nervous. Wished there was another way. But you did it.

Because you had to.

You took the chance that you would mess up or be found out, and you got away with it. Today, you can laugh at the memory of how awkward you felt and how bad your first efforts must have looked.

Julia Cameron, author of The Artist’s Way, says, “It is impossible to get better and look good at the same time. Give yourself permission to be a beginner.”

You did that when you were new and felt you had no other choice.

How about today?

What new skill are you avoiding learning because you don’t want to look bad or feel uncomfortable? What’s on your marketing to-do list, for example, that you keep telling yourself you’ll get around to but never do?

What are you not doing because you do have other options?

If you want your practice to continue to grow, you might have to pretend you don’t have any choice. You have to do what you’ve been avoiding or you won’t make the rent.

Because that might be the only way you’ll give yourself permission to be a beginner.

Share

Someone needs your help

Share

Imagine you have a lawyer friend who asks for your advice.

Not about legal matters, about marketing.

They are in the same practice area as you and want your advice about getting more clients and increasing their income.

What would you say to them? What would you tell them to do?

You would probably start by asking questions.

What do you do now to bring in business? How well does this work? What have you tried before? Why did you stop? What other strategies have you considered?

You’d want to know what’s working for them and what isn’t, what they like and what they’re good at.

And then, you’d probably tell your friend to continue doing what’s working and look for ways to improve his results. And you’d suggest some additional strategies to consider.

Yes?

Okay.

You’ve probably figured out that this other lawyer we’re talking about is you. You’re having this conversation with yourself.

And you should because it’s often easier to see answers for others than for yourself.

If I asked you those questions, your answers would help clarify where you’re at and where you want to go, and we would then talk about what to do to get there.

You can have that same discussion with yourself, because you already know many of the questions—and the answers.

Questions, answers, marketing plan: The Attorney Marketing Formula

Share

Two birds. One stone.

Share

You: “I want to help my best clients and referral sources but I’m not always able to provide referrals.”

Also you: “I need more ideas for content for my blog and newsletter and social media.”

Me: Pay attention to what your best clients and referral sources are doing and talk about that in your blog, newsletter, and on social.

When they have news or post new content, when they announce an upcoming event or get an award, when they run a promotion or launch a new product or service, share it.

Re-post their news release or article. Share their links. Ask them questions and quote them.

They get free publicity, traffic, leads, and new business.

You get free content for your blog, newsletter, and social media.

Also you: your best clients and referral sources see you promoting them and helping them and most of them will want to do the same for you.

Actually, that’s three birds with one stone. But who’s counting?

How to take a quantum leap in your practice

Share

A simple business development productivity system

Share

You want to bring in new clients and build your practice. You have a list of projects that will help you do that.

You might want to work on your website or start a newsletter, update your social media profiles, consolidate your contact lists, or watch videos about a new note-taking app you’ve heard so much about.

But you’re not doing them.

You scheduled time to work on X this week but when you sit down to do it, you realize you don’t have enough time, you need to do more research, or you just don’t feel like doing it.

So you do nothing.

“I’ll work on that next week,” you tell yourself, but do you?

There’s a simple solution.

Instead of scheduling to do X (today, this week, next), schedule time to work on business development (marketing, operations, systems, etc.), and keep of menu of projects to choose from during that time.

So when you don’t feel like working on X, you can work on Y or Z.

Here’s how you might set this up.

  1. Make a list of 5-10 projects or tasks you are committed to working on soon.
  2. Choose a day of the week to work on “Business Development” for one hour. A Wednesday afternoon, a Saturday morning, or whatever.
  3. Set up a weekly recurring task in your task management system, calendar, or reminder app, or use a free email service like FollowUpThen.com, so that every week you are prompted to work on business development for one hour.
  4. Add your list of 5-10 tasks or projects as sub-tasks, or a link to your list.
  5. Each week, when your system prompts you to work on business development, look at your list and choose something you want to do.

This week, you might write an email or two. Next week, you might outline a new presentation. The following week, you might modify your new client intake form.

You always have several options and it doesn’t matter which one you choose. Each week, you do something related to business development, and that’s better than doing nothing.

Ready to work on a newsletter? Here’s all you need

Share

Why not you?

Share

Youtube thought I’d be interested in watching an attorney explain what to look for when choosing a family law attorney.

The video is made to look like an interview, with the attorney explaining what to look for and what to ask. It’s less than 2 minutes and looks like it was recorded in her office.

Nothing fancy. She probably had a member of her staff record it on a phone.

Under the video, she lists her website, phone number, and an offer for a free consultation. There’s also a transcript of the video.

I offer no comment on the content, although I would stay away from mentioning an hourly rate, even as an example as she does.

Some viewers will think it’s too high and won’t call. Others won’t call because they think it’s too cheap.

Anyway, this is the type of video any attorney could make and post in about ten minutes.

If you’re a novice at making videos, it doesn’t get any easier than this.

You could do it facing the camera, speaking to prospective clients, or like this one, as a simulated interview. The latter has the advantage of looking less like a commercial and suggests that the attorney is someone worth interviewing.

The video has very few views, but that’s another issue. I don’t know what the attorney has done to promote it, but there are many options.

I’d start by optimizing the video with keywords a prospective client is likely to use in searching for information or help.

A video like this one, explaining “How to find a (your practice area) attorney” is a good choice, but I’d add “in (your city or area)” because that’s what a prospective client would no doubt include in their search.

And then I’d create other videos, explaining the law, procedure, risks, options, and other questions frequently asked by prospective clients.

This weekend, set up your phone on a tripod and speak into it. Record some information about your field or about your practice, or both.

Upload your video or videos and if you’re self-conscious about them, put them on “private” for now.

You’ll be only a click away from having a new source of traffic, subscribers, and clients. You’ll also have some great outtakes to show at your next office party.

Ask your clients and contacts to share your video. It’s a simple way to get more referrals.

Share

A simple but powerful way to increase response

Share

You’ve got an event coming up—a seminar, webinar, chat, podcast, meet up, question-and-answer session—and you want more people to show up. Normally, you would send out an email or post on social and invite everyone.

And that’s fine.

But if you want to get more people to join you, more people watching or listening or participating, more people not only tuning in but paying attention, instead of sending a mass invite, send a PERSONALIZED message.

“Hey (name), I’m hosting a webinar on Friday at 2 and I’d love to have you join us…”

If you have a small list, or a handful of key people or VIPs you would especially like to have at your event, it might be worth making a video or voice message addressing each person by name.

Personalizing your message will make that message stand out in a crowded inbox and dramatically increase response.

You can also use personalized messages to get more testimonials or reviews for your services or your book. Or to get more people providing feedback about your recent event or responding to your survey.

Now, if your event is especially important, there’s something else you can do.

You can pick up the phone and call people. Or have your assistant do that.

If you get voicemail, leave a message. In fact, you might want to schedule your calls for “after work hours” so you are more likely to get voicemail and don’t have to spend time chatting.

I’ve done this, it works, and you can do it, too.

You can also use this to get your former clients or prospective clients you’ve spoken with to schedule an appointment.

How will use personalized messages to get more people to join your event or respond to your offer?

You can also use personalized messages to get more referrals

Share

The reluctant attorney marketer

Share

A marketing consultant recommends that solo business owners (or lawyers) allocate 4 hours per week to marketing.

You can get a lot done in 4 hours, she says.

I agree. But what if you don’t have 4 hours to spare?

And what if you don’t know what you’re doing, don’t like marketing, and don’t want the expense or bother of outsourcing it?

Are you screwed? Should you give up and get a job?

No, and no.

Marketing is a lot easier than you think and you don’t have to spend 4 hours a week doing it.

You can bring in more clients with just 15 minutes of effort per day—if you are consistent. 15 minutes a day will help you get started. Do it every day and you’ll get better, faster, and more confident, and you’ll get better results, too.

You don’t need complicated or expensive tools. Email, the phone, a website, and your ability to communicate clearly are the only tools you need.

You also don’t need to talk to strangers, in case that’s something you don’t want to do. You can build your practice with the clients and prospects and professional contacts you already have.

Later, once you’ve built some momentum, you may want to put in more time or try some additional strategies. But don’t even think about that now.

Get started. Keep it simple. Put one foot in front of the other and keep at it.

Before you know it, marketing might just become one of your favorite things.

And if it doesn’t, you’ll be earning enough to buy some of your favorite things.

Here’s a good place to start

Share

Tell me about yourself

Share

Prospective clients ask about the law, their case, their options. They ask about fees and deadlines and process. They ask about a lot of things but they rarely ask about you.

Why you became a lawyer, what you like most about what you do, what you do best and what isn’t your cup of tea.

They usually don’t ask but you should be prepared to answer questions like these in case they do.

It’s also good to have answers to these types of questions to share with prospective clients, seminar attendees, and interviewers, even if they don’t ask.

Give people a few nuggets about what makes you tick.

Tell them about a case you had that was especially difficult and what did you did to beat the odds. Reveal something about something you may be embarrassed to admit but that helped you become a better lawyer or human being. Talk about something you are proud of and want the world to know, even if it has nothing to do with practicing law.

People prefer to hire and refer and work with lawyers they know, like, and trust. A simple way to foster knowing and liking is to share some insights into who you are and why you do what you do.

Tell them about your values, your philosophies, your raison d’être.

Yes, people mostly want to know about what you can do to help them, their clients, friends, readers or listeners. But they also want to know something about the person who will do the helping.

If you’re in doubt about how to say it, tell a story. Tell them about something you did and what it meant to you or about a client you helped, how they were better off because of it, and how you feel about that.

What you do and how you do it are important. Just as important is why.

How to take a quantum leap in the growth of your practice

Share

Just because it’s free doesn’t mean anyone will buy

Share

You offer a free consultation. A free ebook, report or other download. A free seminar, or even a free introductory service.

But just because it’s free doesn’t mean you’ll get any takers. You have to sell your freebies as much as you do your paid services.

Prospective clients don’t want to load up their hard drives with useless reading material that’s little more than a sales pitch for an attorney’s paid services. Or consult with an attorney who won’t give them any meaningful advice and will only push them to sign up.

And that’s what most prospective clients think about your free offers.

It’s up to you to show them the benefits they get by downloading your report or booking an appointment.

What will they learn? What will they be better able to do? What do they get and why should they trust you?

Give them the details. And tell them how other clients have benefited by downloading your report or speaking to you. Better yet, show them testimonials from those other clients so they can hear it from them, not you.

In the eyes of a prospective client, nothing’s really “free”. You’re asking them to spend their time and/or risk making a mistake.

They’re afraid. They don’t know you. They don’t trust you. And other lawyers offer the same freebies you offer.

Ease their concerns. Show them it’s safe to give you their email address or some of their time and show them how they will better off if they do.

Because just because it’s free doesn’t mean anyone will buy.

Get more clients and increase your income: The Attorney Marketing Formula

Share

How to get more repeat business and referrals

Share

How much time do you spend marketing to your current and former clients? You know, the people who hired you and paid you and were happy with what you did for them?

If you’re like many attorneys, the answer is “not much”.

“If they need me, they know where to find me,” they say. And that’s a shame because while your clients may be willing to hire you again and send you referrals, with a little prompting, they’ll do that more often.

By prompting, I mean reminding them of the other services you offer, and showing them how they (and the people they know) can benefit from those services.

I mean keeping your name in front of them, so that when they need your services, or talk to someone who does, they immediately think of you.

I mean giving them opportunities to help you even if they never need your services again or talk to anyone who does.

What kind of help?

For starters, they can share your content (blog posts, articles, videos, social media posts, etc.), bringing you more traffic and helping you build your list.

They may already do that, but they’ll do it more often when you stay in touch with them.

Your clients and former clients (and prospective clients) may be willing to hire and refer you, they may know where to find you, but they’ll hire you and refer you more often when you remind them.

Marketing to your clients and former clients can be as simple as staying in touch with them.

Email is the best way to get more repeat business and referrals

Share