You’re having a bad day (or week). You don’t want to listen to one more problem or complaint from a client who doesn’t appreciate all you do for them.
Yeah, it goes with the job, but sometimes. . .
And then, you get an email from a client thanking you and praising you. Or you get a review that tells the world how great you are. Or a client fills out your survey and gives you top marks and smiley faces in all categories.
It makes your day. And reminds you why you do what you do.
We all get these. Letters from clients, from business contacts thanking us for a referral, from meeting holders and bloggers thanking us for our great presentation, interview, or article.
Save these. Put them in a file or add a tag or label so you can quickly find them.
Don’t forget the kind words you receive in person or over the phone. You might get one today. When you do, send yourself an email, recount what they said, and add it to your file.
Call it your “praise” folder or “kudos” file. And when you’re having a bad day, think nobody cares, or start questioning your choice of career, re-read some of these letters and feel better.
You are appreciated. People do recognize your abilities and hard work. You have proof.
And, if you want to, you can use some of that proof in your marketing.
Testimonials and positive reviews aren’t just good for what ails ya. They’re also good for prospective clients who want to know if you’re good at your job.
Good? You’re amazing. And you can prove it.
