One good thing about what’s happening right now is that it gives you plenty to write about in your newsletter or on social media. Your clients and subscribers will appreciate hearing from you, especially if they’re staying home from work.
For starters, you could write about what you’re doing to protect yourself, your staff, your clients, and visitors to your office.
One firm sent me an email describing a few things they’re doing, including following social distancing practices in the office, disinfecting after each visit, and conducting appointments via Zoom.
You could summarize and opine about the latest news coming out of DC, your state, and your local community. What’s going on that they might have missed and what do you think about it?
You could offer advice about how to get your money back due to event cancellations.
You could provide advice about estate planning, a topic many people seem to be especially interested in (or need to know about) right now.
(If you don’t do estate planning, ask a fellow lawyer to provide you with information you can pass along to your clients and subscribers.)
More than information, your clients and subscribers want to see that you’re calm, cool, and collected. That you’re prepared but not panicked and that you’re there for them if they need you.
Most of all, they want to hear you say that everything will be okay.
If you don’t have a newsletter, now would be an excellent time to start one.