When was the last time you wrote your clients?
No, I don’t mean sending a Christmas card, the same one you send to all your clients. I mean a real letter. With real words, not a holiday sentiment written by someone else.
A letter from you (not your firm), not to promote anything, or remind them to update their Will or do their fourth quarter Minutes. Just to say hello. Or to send them an article you thought they might like.
I know, you’ll get back to me on that.
Not long ago, this might have been a big project. Expensive, too. You don’t have that excuse today. Email makes it simple, and virtually free.
If you don’t have an email list for your clients, you need to. Make this your numero uno marketing project. At the top of your list. With a gold star and three exclamation points!!!
Because if you don’t, you won’t write your clients, at least not as often as you should. And if you do, you will have a mechanism for “fundamentally transforming” your practice. English translation: make a boat load of money.
An email list, and regular contact with it, to your clients, prospects, and professional contacts, is critical today. You want repeat business? Stay in touch with your list. You want referrals? Stay in touch with your list. You want traffic to your web site? Stay in touch with your list. All you need is a few minutes to write something and then click a button to send.
That’s the easy part. The hard part? Wanting to do it. See, I know you want the business. What I don’t know is if you believe me when I tell you that this is one of the best ways to get it.
If you’re afraid they don’t want to hear from you, you’ve got to get over that. Send them something interesting, valuable, or inspiring, and they will be glad you wrote and look forward to your next message. Stay in touch with them and when they need your services or know someone who does, they won’t go to a search engine to find a lawyer, they’ll go to their email inbox and find your number.
Lawyers are complicated. Marketing is simple.