I’ve run a lot of ads in my lifetime. Big ads, small ads, and everything in between. And direct mail. And with every ad or campaign, there’s only one thing I wanted to know: the rate of response.
How many calls, opt-ins, or return cards? How many leads or appointments or new clients?
Response is the only that thing that matters.
You need to know which publication or web site is producing more response. Which headline, which offer, which key words.
You have to track response and then test one variable against others. It’s the only way to know if you’re wasting money and it’s the simplest way to increase your profits. One ad, letter, or web page can sometimes pull fifty times more response than another. FIFTY TIMES! Wouldn’t you want to know which one?
“What about “branding”–getting your name out there, isn’t that worthwhile?” Sure, but while you’re doing that, why not also get a response?
So, if you have a web page you need to track your stats. Google’s analytics is free and provides lots of information. If you do any offline advertising you need to put codes in your ads (and articles) so you can see which ad (article) is pulling best. At the very least, ask people who call your office how they heard about you.
One more thing. Track the time you spend networking offline and on social media. If you’ve been attending a group’s meetings for several months and you’re not getting any clients, growing your list or seeing any kind of response you can measure, don’t continue. The same for social media platforms.
You might not know as quickly as you might with an ad. I’ve run ads one time and pulled them when the response wasn’t there. Building relationships and getting referrals almost always take longer. But eventually, you’ll know. If nothing is coming from your networking with group A, either change what your doing or move to group B.
